Scrum Master

Scrum Master
Department: Engineering
Position Overview
The Scrum Master is responsible for ensuring Agile practices and tools are effectively implemented and followed by software development teams. They act as a facilitator, coach, and advocate for the Scrum framework, enabling teams to deliver high-quality products and achieve their objectives efficiently. The Scrum Master is a hands-on individual who actively identifies and removes impediments that hinder progress. This individual will play a key role in enabling the teams to achieve their goals while fostering a culture of collaboration, transparency, and continuous improvement.
Key Responsibilities
• Scrum Facilitation
o Organize and facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
o Ensure the team understands and adheres to Agile principles, values, and practices.
• Team Support
o Serve as a servant-leader, empowering the team to self-organize and make decisions.
o Identify and remove impediments that block the team's progress, escalating issues as necessary.
• Agile Tools Management
o Ensure teams are leveraging Agile tools (e.g., Jira, Azure DevOps) correctly to manage backlogs, sprints, and workflows.
o Verify that information within Agile tools is complete, accurate, and up-to-date to enable effective tracking and reporting.
• Collaboration and Communication
o Foster open communication and collaboration among team members, product owners, and stakeholders.
o Act as a bridge between the development team and stakeholders to ensure alignment and transparency.
• Continuous Improvement
o Promote a culture of continuous improvement by helping the team identify and address areas for enhancement in processes, tools, and workflows.
o Track and analyze team performance metrics to identify trends and drive actionable improvements.
• Agile Advocacy
o Champion Agile practices and principles within the organization, coaching team members and stakeholders on Agile values.
o Work closely with other Scrum Masters and Agile Coaches to align on best practices and share knowledge.
• Product Delivery
o Support the product owner in managing the product backlog, ensuring it is well-organized, prioritized, and understood by the team.
o Help the team deliver high-quality increments of work that align with business goals and timelines.
Qualifications
• Required
o Bachelor’s degree in computer science, business, or a related field.
o Proven experience as a Scrum Master or in a similar Agile facilitation role.
o Strong knowledge of Agile methodologies, including Scrum and Kanban.
o Familiarity with Agile project management tools (e.g., Jira, Trello, Azure DevOps).
o Experience in software development or technical roles.
o Exceptional facilitation and coaching abilities.
o Strong interpersonal and communication skills.
o Analytical mindset with the ability to identify trends and propose solutions.
o Problem-solving and conflict-resolution capabilities.
o Adaptability to work with cross-functional teams in a fast-paced environment.
• Preferred
o Familiarity with security and compliance frameworks (e.g., SOC 2, GDPR, HIPAA).
o Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
o Familiarity with scaled Agile frameworks, such as SAFe, LeSS, or Scrum@Scale.
o Advanced Agile certifications (e.g., Advanced CSM, SAFe Scrum Master, or PMI-ACP).