Engineering Manager, Python
Congregate Technologies
55 LPA
Location: Hyderabad
Posted: December 23, 2025
Posted By: System Administrator
Job Description
Engineering Manager, Python – India CoE
About the Role
Our India Center of Excellence to mirror and extend U.S. engineering capabilities. You’ll build and grow high‑performing teams, for IVR Technology Group, and set standards for architecture, delivery velocity, and platform modernization across communications, billing, and payment solutions. Our core stack includes Linux (Ubuntu), Python (Django/DRF/FastAPI), and telephony (Asterisk/FAST AGI, NANP), with selective modernization of legacy .NET/Java services. You will report to the VP of Product Engineering.
IVR Technology Group, a subsidiary of InvoiceCloud, is a managed CPaaS services provider specializing in secure PCI-compliant, cloud-based customer engagement solutions that streamline voice, text and email interactions to enhance the customer experience.
Responsibilities
Lead & grow the team: Hire and develop engineers across Python services, telephony integrations, GenAI‑assisted development, and modernization; build a culture of ownership, accountability, and technical craftsmanship with best practices in design, testing, code review, observability, runtime reliability, and secure‑by‑default development.
Own the technical direction: Guide Python/Django/DRF/FastAPI services and resilient call‑processing using Asterisk/FastAGI (dial plans, SIP endpoints, codecs), with telephony security (SIP/TLS, NAT traversal, SRTP). Introduce scalable GenAI frameworks (LangChain/LangSmith) and lead modernization of select .NET/Java services.
Delivery excellence: Drive execution across sprints, backlog, and release readiness; improve cycle time, defect rates, and system stability through data‑driven leadership. Partner with U.S. teams on environment consistency to ensure unified global delivery.
Cross‑functional impact & compliance: Influence product roadmaps with grounded technical insights and realistic estimates; collaborate across Implementation, Engineering, Product, Security, and Platform. Champion governance aligned with PCI/SOC2/SOX via policy‑as‑code and secure‑by‑default design.
Qualifications
Experience: 10+ years in software engineering, including 4+ years leading/managing backend teams; shipped backends with Python/Django/DRF/FastAPI on Linux. Telephony expertise (Asterisk/FAST AGI/NANP) including dial plans, SIP endpoints, codecs, and hardening; adept at VoIP diagnostics using PCAP tools (Wireshark/tcpdump) across SIP ladders, RTP, codec negotiation, jitter, packet loss, QoS. Distributed team leadership; legacy .NET/Java modernization experience is a plus.
Technical: Services/API architecture, microservices, queues, caching, and DB optimization; Docker, GitLab CI/CD, Azure; observability stacks for logs/metrics/tracing and performance tuning for high‑throughput workloads; secure coding standards and API hardening; experience building in regulated SaaS (PCI/SOC2/SOX).
Leadership & communication: Coach and mentor mid‑level engineers into senior contributors; exercise strong judgment to balance speed, risk, and technical debt; communicate clearly with senior engineers, architects, and product partners; drive clarity in ambiguous contexts through structure, focus, and prioritization.
About the Role
Our India Center of Excellence to mirror and extend U.S. engineering capabilities. You’ll build and grow high‑performing teams, for IVR Technology Group, and set standards for architecture, delivery velocity, and platform modernization across communications, billing, and payment solutions. Our core stack includes Linux (Ubuntu), Python (Django/DRF/FastAPI), and telephony (Asterisk/FAST AGI, NANP), with selective modernization of legacy .NET/Java services. You will report to the VP of Product Engineering.
IVR Technology Group, a subsidiary of InvoiceCloud, is a managed CPaaS services provider specializing in secure PCI-compliant, cloud-based customer engagement solutions that streamline voice, text and email interactions to enhance the customer experience.
Responsibilities
Lead & grow the team: Hire and develop engineers across Python services, telephony integrations, GenAI‑assisted development, and modernization; build a culture of ownership, accountability, and technical craftsmanship with best practices in design, testing, code review, observability, runtime reliability, and secure‑by‑default development.
Own the technical direction: Guide Python/Django/DRF/FastAPI services and resilient call‑processing using Asterisk/FastAGI (dial plans, SIP endpoints, codecs), with telephony security (SIP/TLS, NAT traversal, SRTP). Introduce scalable GenAI frameworks (LangChain/LangSmith) and lead modernization of select .NET/Java services.
Delivery excellence: Drive execution across sprints, backlog, and release readiness; improve cycle time, defect rates, and system stability through data‑driven leadership. Partner with U.S. teams on environment consistency to ensure unified global delivery.
Cross‑functional impact & compliance: Influence product roadmaps with grounded technical insights and realistic estimates; collaborate across Implementation, Engineering, Product, Security, and Platform. Champion governance aligned with PCI/SOC2/SOX via policy‑as‑code and secure‑by‑default design.
Qualifications
Experience: 10+ years in software engineering, including 4+ years leading/managing backend teams; shipped backends with Python/Django/DRF/FastAPI on Linux. Telephony expertise (Asterisk/FAST AGI/NANP) including dial plans, SIP endpoints, codecs, and hardening; adept at VoIP diagnostics using PCAP tools (Wireshark/tcpdump) across SIP ladders, RTP, codec negotiation, jitter, packet loss, QoS. Distributed team leadership; legacy .NET/Java modernization experience is a plus.
Technical: Services/API architecture, microservices, queues, caching, and DB optimization; Docker, GitLab CI/CD, Azure; observability stacks for logs/metrics/tracing and performance tuning for high‑throughput workloads; secure coding standards and API hardening; experience building in regulated SaaS (PCI/SOC2/SOX).
Leadership & communication: Coach and mentor mid‑level engineers into senior contributors; exercise strong judgment to balance speed, risk, and technical debt; communicate clearly with senior engineers, architects, and product partners; drive clarity in ambiguous contexts through structure, focus, and prioritization.
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Total Applications: 0
Posted: Dec 23, 2025